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Faq – Spend, Save, Shop & Invest, Jandle is all you need
jandle new logo
  • 28238 Kelsie Lane Apt. 451,

    Port Annabelport

  • Call Us: (210) 451-123

    (Sat - Thursday)

  • Call Us: (210) 451-123

    (Sat - Thursday)

  • Monday - Friday

    (10am - 05 pm)

you have different question?

Please don't hesitate to ask any question

Jandle is your all-in-one financial solution, offering free transfers, goal-based savings, easy investments, and seamless merchant payments—all designed to empower your financial journey.

Yes! Sending and receiving money between Jandle users is completely free, with no hidden charges.

With Jandle, you can create a personalized savings wallet: Name your wallet and add a dream picture to inspire you. Set an amount goal and add money anytime you want. Use features like AutoSave or AutoLock for convenience. There are no minimum amounts required and no hidden fees. Note: Savings wallets have a 0% interest rate.

Absolutely! You can start investing with as little as KES 135 ($1). Buying and selling is simple, and you can easily track your profits directly in the app. Conversion is seamless, showing $1 at the rate to KES.

QR Code Boost is a cashback mechanism: When you buy from participating merchants, you get cashback for that purchase. Cashback offers have an expiry date, and you must activate them to use.

We offer several ways to deposit money into your Jandle account: Visit one of our agents located across Nairobi. Deposit via M-Pesa, Airtel Money, or through a bank (debit or credit card).

No, Jandle does not charge any fees for account inactivity.

We prioritize your security with: End-to-end encryption for all transactions. Two-factor authentication (2FA) for account access. Compliance with regulatory requirements to protect your funds and data.

Yes, you can withdraw funds directly to your bank account, mobile money wallet, or collect cash from an agent.

Yes, withdrawals incur a small fee depending on the method used (e.g., bank transfer, mobile wallet, or agent). You’ll see the fee amount before completing your withdrawal.

Yes, businesses can use Jandle to: Accept payments via QR codes. Track transactions and manage finances with our merchant dashboard. Benefit from analytics and loyalty tools to grow their business.

You can reach us via: Email at support@jandle.app